CSP – Certified Sales Professional


2016/17 CSP Dates and Locations- 

October 10-13, 2016
Phoenix, AZ

March 7-9, 2017
Atlanta, GA

April 4-6, 2017
Denver, CO

September 12-14, 2017
Denver, CO  

October 10-12, 2017
Chicago, IL

Note to returning customers: We are using MicroTek Training Centers (or MicroTek’s partner locations). We will denote which hotel CSP staff is staying in so we can gather for camaraderie and debriefing of the day’s material.  Each hotel has a free shuttle to and from the training facility.  Be sure to ask for the MicroTek discount when you are making your reservations.


As a sales professional, you are faced with knowledgeable, demanding buyers. Buyers expect a salesperson to be well-informed, able to demonstrate expertise in their products, and show professionalism. Graduates of this program have the tools to do exactly that.

A salesperson needs to provide value – not only in the products and services they are selling, but in the relationships they have established.

The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling. From business creation to improved time and territory management; goal-setting to prospecting, and everything in between, attendees return to the territory with a renewed enthusiasm for selling. Public sessions CSP are held multiple times a year in sites all across the United States. Private sessions are also available for twenty or more attendees.

Regardless of industry or place in the sales channel, you want CSP. Anyone calling on customers will find great value in the program. Three days of intense instruction, interaction and role-play will energize you and increase productivity and profitability.

You will find ideas and value for business, or we will refund your tuition! Public price for CSP is $1,895. Members of our sponsoring associations pay $1,695. It pays to belong to your industry association.


CSP tuition includes all teaching materials, certification registration, written exam, verbal exam, lunch Tuesday-Thursday, and certificate of course completion. Here is the CSP schedule:

Monday – Evening arrival & hotel check in
Tuesday – Registration desk opens 7:45am, session from 8am – 5pm
Wednesday- Session from 8am – 5pm
Thursday – Session from 8am – 3pm written exam 3pm – 5pm
Friday – Individual Verbal Exams to be scheduled, departure after 2pm
NOTE: In special situations, the class will begin on MONDAY and end on THURSDAY


Did you know that CSP certification of sales people meets this ISO 9001 requirement:

ISO 9001:2008 Clause 6.2.1
Personnel, directly or indirectly, performing work affecting conformity to product requirements shall be competent on the basis of appropriate education, training, skills and experience.

ISO 9001:2008 Clause 6.2.2
The organization shall:
a) determine the necessary competence for personnel
b) provide training or take other actions to achieve the necessary competence
c) evaluate the effectiveness of the actions taken
d) provide quality awareness training
e) maintain records of education, training, skills and experience.

Under c) above, to evaluate the effectiveness of training, we have identified a variety of methods including: tests/quizzes, hands on exercise/demo, observation of new skills, formal certification processes such as CSP, etc.
Need more information on ISO? Visit ISO.org